Digital

Consumer loyalty is shifting, as ‘experience debt’ grows

A new report, surveying 59,000 consumers globally, maps the widening gap between brand promise and lived customer experience.

Google criticised after blocking measurement comparing YouTube and TV

YouTube owner sent a 'cease and desist' letter to Barb and Kantar Media.

61% of consumers say influencer content has become more credible

The iCubesWire report shows that influencer marketing is no longer just a visibility channel, but a core enabler of credibility, consideration, and conversion.

Entry-level digital marketing hiring matures as agencies dominate volumes: Kraftshala

Its latest hiring report signals steady demand for early-career marketers, with skills and accountability shaping recruitment decisions.

YouTube moves from scale to structured commerce

CEO Neal Mohan’s 2026 roadmap reframes the platform’s focus on creator infrastructure, tightening links between content, advertising, commerce and measurable outcomes.

AI’s real test: Diffusion, not demos

Davos Diaries: At World Economic Forum, Microsoft CEO Satya Nadella reframed the AI debate, arguing that adoption, energy economics and outcomes, not hype, will decide its economic credibility.

Publicis Groupe brings PDX to India

Amaresh Godbole will lead PDX India as CEO and also take on the role of chief – AI experiences and solutions at Publicis Groupe India.

X removes Grok undressing feature following backlash

Platform says it has a zero-tolerance approach to child sexual exploitation and non-consensual nudity.

Kaizzen’s AI push reframes PR from productivity to reputation

With the launch of Kaizzen AI Collective, the communications agency expects at least two dozen Indian clients to engage in AI-led communications intelligence by FY2026.

KFC taps Tamannaah Bhatia for creator-style ‘getting ready’ campaign

It integrates pop culture and creator-style content to promote its Dunked range through a fashion-led social video.

Three Fourth Solutions wins digital and creative mandate for NSHM

The appointment expands Three Fourth Solutions’ education portfolio, with a focus on social media, content and integrated digital campaigns.

ASCI Academy launches ethical UI UX course amid dark pattern scrutiny

The new e-learning programme addresses ethical design as a compliance and trust-building priority for digital marketing teams.

Why Southeast Asia is rethinking how influencers are governed

How the governments choose to regulate now will determine what the creator economy looks like next.

Digital ShoutOuts launches Chat-Prompt.ai for conversational brand campaigns

With this launch, it expands its AI portfolio with a conversational platform aimed at structured, performance-led brand engagement.

Balaji Wafers appoints Creativefuel as social and digital partner

The agency’s experience in building scalable, always-on digital ecosystems for large consumer brands played a key role in it securing the mandate.

Cinépolis India expands cinema advertising with It's Spotlight partnership

Cinépolis India has entered cinema advertising through a nationwide digital screen rollout, appointing 'It’s Spotlight' to manage and commercialise the inventory.

Dentsu Introduces dentsu.Connect to strengthen data and technology integration in India

With this launch, the agency is advancing its shift towards a connected, intelligence-led operating model across data, creativity and media.

OpenAI introduces ChatGPT Health to support informed health decisions

The AI-led offering is designed to help users navigate health information with greater clarity and confidence.

Havas introduces LLM tool Ava, the ‘heart of Havas,’ at CES

Set to roll out this spring, the global LLM unifies the world’s most advanced AI models into one secure portal.

Omnicom introduces next-gen Omni at CES, bringing connected capabilities under one digital powerhouse roof

Following Omnicom’s acquisition of IPG, Omni is now also powered by assets originally under the latter.

Stagwell launches agentic operating system, The Machine

The Machine, powered by AI agents, brings disconnected workflows together into one unified system. Stagwell will be offering demos at CES.

From spectacle to systems: Why 2026 may force AI to grow up

In a recent blog post, Microsoft chief executive Satya Nadella flags an AI inflection point, warning of a “model overhang” where capability outpaces deployment readiness.

HiveMinds wins integrated digital mandate for Stahl Kitchens

The appointment is intended to strengthen Stahl’s digital footprint, support customer acquisition and improve performance across digital platforms.

Madison Turnt executes end-to-end experiential delivery for IPL auction 2026

The agency delivered a fully integrated experiential and broadcast-ready execution for the IPL Auction 2026 in Abu Dhabi.

Maars Communicates named strategic communications partner for Rose Audio Visuals

The appointment brings together a strategic communications agency and a creative studio led by filmmaker Goldie Behl.

India’s food creators are quietly redefining how we eat with our eyes

Regional food creators are India’s new culinary tastemakers, shaping what people crave and choose to eat.

How Yas Island and Pickyourtrail Crafted a Breakthrough Travel Campaign with Smash the Ordinary

In a world inundated with travel imagery, where every scroll reveals another sunset, skyline, or stamp-worthy escape, Yas Island, Abu Dhabi and Pickyourtrail manage to carve out a distinct space with Smash the Ordinary.

Wondrlab’s Hector accelerates global expansion in commerce media

It has expanded its AI-led commerce-media platform to the US and Japan as adoption rises among digital-first and enterprise brands.

Why brands are betting big on YouTube Shorts

YouTube Shorts has stopped being an experiment and started becoming essential.

Truecaller launches ‘The State of Trust and Attention’ report at AOY 2025

New study maps how India’s urban users engage in high-intent, trust-driven attention moments.

The quiet rise of story-driven short video in India

Shorter attention spans have transformed the way content is being consumed and the brands are paying attention.

Cross-screen analysis reveals major incremental reach for sports advertisers

Here's something that might surprise media planners: when someone watches live sports on their TV, and someone else watches on their phone, they're probably not the same person switching devices. They're actually different audiences.

Digital research habits are reshaping the path to purchase

As consumers grow wary of polished ads and sponsored content, many are seeking out platforms where real users share unfiltered opinions. Knowledge-based communities and Q&A forums have quietly become part of the purchase journey, places where people look for honest takes before committing to a buy. A survey of Indian Quora users from August 2025 shows the platform is becoming a go-to resource for product research and buying decisions.

YouTube's Big India Push: AI Tools Meet Education Partnerships

YouTube held its annual Impact Summit in New Delhi last week, and the announcements weren't just about views or subscribers. The company rolled out AI tools, forged partnerships with educational institutions, and dropped some numbers that paint a picture of just how embedded the platform has become in India's economy.

OpenAI launches ChatGPT 5.1; here is how it is set to benefit brands

OpenAI launched today its latest upgrade to its language model GPT-5 with GPT 5.1 Instant and GPT 5.1 Thinking. These upgrades are focussed on increased intelligence, improved instruction following, and a more conversational style. The update is rolling out gradually, starting with paid users.

New eyewear ‘B by Lenskart’ brand launch - Everything you need to know about IPO-bound eyewear company's smart glasses' foray

IPO-bound Lenskart has launched a new brand christened ‘B by Lenskart Smartglasses’

Why is Nazara Technologies rebranding itself and what is new?

Gaming company Nazara Technologies has launched a refreshed new brand identity.

Campaign roundup: Week of 20 October

The latest ad films and campaigns from brands like Triumph, Interio by Godrej, Piramal Pharma, The Hindu, District by Zomato, CRIF India, Himalaya BabyCare, Episoft, House of Glenfiddich, Cumin Co. Scalefusion, and more, in our weekly roundup.

ChatGPT and AI platforms do not get advertisers, says DoubleVerify’s Mark Zagorski

Mark Zagorski says AI is moving fast, but most platforms “don’t get advertisers.” Under Adalytics scrutiny, DV is betting on social, CTV, and open web programmatic to stay indispensable to brands.

Campaign roundup: Week of 13 October

The latest ad films and campaigns from brands like Tata Play, Without, FDC Electral, Bioderma, Equitas Small Finance Bank, Samsung, Comet, Medanta, Spykar, Lotte India, The Indian Garage Co, Beardo, McDonald’s India, Hellmann’s, John Jacobs, Arrow, Bergner, Campus, Duroflex, Specta Quartz, Bowlers, Anna Chandy & Associates, Papa Johns, and more, in our weekly roundup.

Meta’s next ad frontier: AI meets creators

From AI-dubbed ads to data-driven creator tie-ups, its latest suite blends automation and authenticity to reshape how marketers scale creative output.

Moves and wins: Week of 6 October

Our weekly roundup of the latest appointments and account wins from EssenceMediacom, FCB India, S4 Capital, PHD India, Bridgers, Rodim India, Adgcraft, The Marcom Avenue, and many more.

Campaign roundup: Week of 6 October

The latest ad films and campaigns from brands like Himalaya, A|X Armani Exchange, Lotus Herbals, Oppo, CRIF India, Royal Stag, Kindlife, McDowell’s Soda, Xiaomi, boAt, Pepperfry, Coca-Cola, Libas, Bank of Maharashtra, HSBC, JGP Jewellers, Experience Abu Dhabi, Fanta, Zoya, Miraggio, Tirupati Oils, Flipkart, Men of Platinum, CottonKing, Lal, Dabur Red, and more, in our weekly roundup.

Spotify expands access to its ad inventory with Amazon and Yahoo

Streamer confirms rollout following its upfronts earlier this year.

Join the beat: World Heart Day 2025

A look at how brands like Narayana Health, and more, are celebrating World Heart Day through their campaigns.

Campaign roundup: Week of 29 September

The latest ad films and campaigns from brands like Fixderma, Adglobal360, Kraus Jean, PASG, Zuno General Insurance, and more, in our weekly roundup.

Celebrating the spirit of Durga Puja through stories and style

A look at how brands like DS Group, ITC Aashirvaad, Tata CLiQ, Aldo, ITC Sunrise Spices, Xiaomi India, Shyam Metalics Foundation, Redbus, Parle-G, Tata Tea Gold, Kalyan Jewellers and Shoppers Stop are celebrating Durga Puja through their campaigns.

Campaign roundup: Week of 22 September

The latest ad films and campaigns from brands like Sterling Accuris, Vinod Intelligent ,BPCL, Foundit, and more, in our weekly roundup.

Moves and wins: Week of 22 September

Our weekly roundup of the latest appointments and account wins from FINNFluence, XLRI, Vigor Media, Dentsu Creative Isobar, and many more.