havas cx

Mar 05, 2024

Customer experience can no longer be an afterthought: David Shulman, global CEO, Havas CX

Campaign India sits down with David Shulman to discuss the burgeoning role of customer experience in today’s digital age, growing consumer expectations, and the importance of creating personalised and meaningful experiences in a competitive market

Feb 05, 2024

Can't take your eyes off India: Havas' Rana Barua

Campaign speaks to Rana Barua, group CEO, Havas Southeast and North Asia, on his expanded role beyond India, exploring the potential for strategic alliances in APAC, and why AI is now an inevitable part of life

May 31, 2022

Havas CX appoints Arunima Singh and Ashtad Gandhi

Singh moves from Havas Life Sorento, while Gandhi joins from Publicis

Mar 25, 2021

Efficiency and emotion most important factors in good customer experience: Havas study

The study is based on consumer attitudes towards CX as a practice by brands and surveyed 28,000 consumers across five markets

Oct 14, 2020

Havas creates global customer experience network

It will span 18 major Havas Villages with key hubs in London, Paris, New York and Mumbai.

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