havas cx

Mar 25, 2021

Efficiency and emotion most important factors in good customer experience: Havas study

The study is based on consumer attitudes towards CX as a practice by brands and surveyed 28,000 consumers across five markets

Oct 14, 2020

Havas creates global customer experience network

It will span 18 major Havas Villages with key hubs in London, Paris, New York and Mumbai.