customer engagement

2025’s marketing mantra: Balancing AI, privacy, and retention
Jan 09, 2025
Campaign India Team

2025’s marketing mantra: Balancing AI, privacy, and retention

Emerging trends in customer engagement signal a shift toward AI-driven personalisation, privacy-first approaches, and retention-focused strategies.

An insider’s playbook to PR crisis mitigation
Nov 06, 2024
Danish Malik

An insider’s playbook to PR crisis mitigation

In today’s social media-driven world, Boomlet Group's co-founder and CEO believes that swift and authentic crisis management is essential as brand reputation can shift in seconds.

Follow us

Top news, insights and analysis every weekday

Sign up for Campaign Bulletins

Most Read

WPP mandates four days per week in office

1 WPP mandates four days per week in office

Programmatic advertising’s power trio: AI, analytics, and privacy protection

2 Programmatic advertising’s power trio: AI, analytics, and privacy protection

2025’s marketing mantra: Balancing AI, privacy, and retention

3 2025’s marketing mantra: Balancing AI, privacy, and retention

The passing of Pritish Nandy: A media stalwart departs

4 The passing of Pritish Nandy: A media stalwart departs

Why Meta’s pivot on fact-checking is the right move

5 Why Meta’s pivot on fact-checking is the right move

Achint Setia takes over as Snapdeal’s CEO

6 Achint Setia takes over as Snapdeal’s CEO

Kia's Sonet embarks on a journey of uncharted thrill

7 Kia's Sonet embarks on a journey of uncharted thrill

DPDP draft rules: Data privacy costs loom over India’s marketing sector

8 DPDP draft rules: Data privacy costs loom over India’s marketing sector

The CMO’s MO: Insecurity drives Vishal Sharma's urge to succeed

9 The CMO’s MO: Insecurity drives Vishal Sharma's urge to succeed

Cadbury 5 Star gives the AI revolution a humorous pushback

10 Cadbury 5 Star gives the AI revolution a humorous pushback