Helen Edwards

Opinion: 'You're gonna die', so don't wait to make tough decisions for good

Opinion: 'You're gonna die', so don't wait to make tough decisions for good

Reframing inaction as active, considered decision-making could help us make difficult changes sooner, contends the author

Marketers should wait 30 days before trying to make a mark

Marketers should wait 30 days before trying to make a mark

Desire to hit the ground strutting can get the better of marketers' judgment and humility, contends the author

Why ignorant newcomers can work wonders in marketing

Why ignorant newcomers can work wonders in marketing

The author wonders why every marketer wants his or her version of 'Dirt is good', when the answer could lie in their version of 'Washes whiter'

Helen Edwards: Don't drown your consumers in an ocean of branded pap

Helen Edwards: Don't drown your consumers in an ocean of branded pap

Without quality product, no amount of engagement will solve the problem of how to earn customer loyalty, says the author

Helen Edwards: Why ruthless Ryanair has decided to start being nice to consumers

Helen Edwards: Why ruthless Ryanair has decided to start being nice to consumers

The key to success for dramatic turnarounds of damascene brands is in their strength of conviction, before and after the conversion