WhatsApp shows how its connecting relations during the pandemic

WhatsApp has launched a campaign titled ‘it’s between you’ which narrates stories about how Indians communicate on the app.

 

Conceptualised by BBDO, the campaign consists of two films. 

 

One (above) shows a conversation between an elderly woman and her caregiver, who are now separated from each other due to the lockdown. The caregiver and the lady use WhatsApp to connect with each other. 

The second film shows a younger sister giving courage to her elder sister through a WhatsApp video call, when the latter feels hesitant to give herself a haircut at home. 

 

Avinash Pant, director – marketing, Facebook India, said, “We communicate in different ways with different people, and that is the very essence of our personal connections. What you say and the ability to be yourself comes from the assurance of privacy. With WhatsApp's end-to-end encryption, we come closest to replicating real-life interactions and that's when we can truly be ourselves. The conversations you have, the jokes you tell and the memories you relive belong to you and deserve to stay between you.”

 

Josy Paul, CCO and chairman, BBDO India, said, “WhatsApp was looking for a campaign that would talk to its two billion users globally. The task was like branding oxygen. It’s already there, we just had to give it greater meaning. The idea had to be truly global and yet connect locally. How do we define a place in people’s hearts for WhatsApp to live - the basis of an emotional connection that is ownable and sustaining. We began with the product. WhatsApp’s privacy can be quite liberating. It leads to greater intimacy and real human connections. The brand idea ‘It’s between you’ is a simple capture of that feeling. It’s what led us to real human stories where intimacy liberates you in so many ways. It was like drafting the constitution of a great nation called intimacy in just three words ‘It’s between you’.”