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When I got my first job in advertising sales at STAR TV, the going was easy. I watched all the channels that I was selling (STAR Plus, Channel [V], BBC and Prime Sports). I watched STAR Plus as well; those days STAR Plus was all English, almost a clone of the STAR World of today. Channel [V] had more than a smattering of western music, and all the VJ links were in English.
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As consumers grow wary of polished ads and sponsored content, many are seeking out platforms where real users share unfiltered opinions. Knowledge-based communities and Q&A forums have quietly become part of the purchase journey, places where people look for honest takes before committing to a buy. A survey of Indian Quora users from August 2025 shows the platform is becoming a go-to resource for product research and buying decisions.
Research from Pulp Strategy warns that CMOs who disregard GEO risk relinquishing control of their brand narrative to algorithms indifferent to long-term strategy.
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The company responded quickly and repeatedly on its digital owned media properties and on social media. Will it be enough to quell discontent over the scale of the outage?