Indigo Consulting has announced the appointment of Sanjeev Kumar as senior vice president – customer success and operational excellence. He takes over from Krishna Chandaluri, who has been appointed as chief growth officer.
Jose Leon, COO, Indigo Consulting, said, “As the demands placed on us as a bespoke software engineering and digital business transformation company is getting deeper in the new normal, where digital has become the primary channel for brands across domains, we are investing in re-imaging our customer success team too – their skill sets, knowledge and vision to design and deliver digital first solution and this is where Sanjeev is a fantastic and seamless fit. The entire customer success and operations team would tremendously benefit from Sanjeev’s leadership.”
Kumar said, “I am excited to step on this role as this is where I was headed in terms of leveraging all my past global experience in agile service deliveries, to own the P&L of a large service delivery team and deliver excellence and add value to our customers, strategic technology OEM Partners of-course the end-customers. Also, I am delighted to be back to Publicis, it is more of a homecoming for me.”
Kumar has spent more than 25 years in the IT sector.