Category: Telecom Network Providers |
|
Ranking |
Brand |
1st |
Jio & Airtel tie for the First place |
|
|
Category: Media Streaming Platforms |
|
Ranking |
Brand |
1st |
Netflix |
2nd |
Amazon Prime |
Special mention |
Audio streaming providers – Figuring among the top 10 – Amazon Music, Spotify and Apple Music |
|
|
Category: Handheld Devices |
|
Ranking |
Brand |
1st |
Apple |
2nd |
Xiaomi |
3rd |
OnePlus & Samsung tie for the Third place |
|
|
Category: Satellite Service Provider |
|
Ranking |
Brand |
1st |
Tata Sky |
Large gap in brand promise and customer experience in telecom, media and tech space: Kantar study
The study also reveals that customers in the telecom, media and tech space are willing to pay more for brands that have superior customer service
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